Privacy & Cookie Policy

1. Who we are

This website is operated by FopsAI Ltd ("FopsAI", "we", "us"), a company registered in England & Wales, with offices at Level 39, One Canada Square, Canary Wharf, London E14 5AB. FopsAI is the data controller for personal data collected through this website. For any privacy questions or to exercise your rights, contact us at sales@fopsai.com.

2. What we collect

We only collect personal data that you choose to provide. Specifically:

• Contact / enquiry form: your first name, last name, email address, and the contents of your message.
• Email correspondence: any information you include when you email us directly.
• Technical data: standard server logs (such as IP address and browser type) processed transiently by our hosting provider for security and operational integrity.

3. Cookies & analytics

We do not use advertising, marketing, or cross-site tracking cookies, and we do not sell your data. Where analytics are enabled, we use a privacy-friendly, cookieless analytics service (Plausible Analytics) that measures aggregate, anonymised website usage and does not store cookies on your device or collect personally identifiable information.

Because no non-essential cookies are set, no cookie-consent banner is required under the UK Privacy and Electronic Communications Regulations (PECR) or the GDPR. If we introduce non-essential cookies in the future, we will request your consent first.

4. How we use your data & lawful basis

We use the information you provide solely to respond to your enquiry, to provide the information or services you request, and to maintain the security of our site. Our lawful bases under the UK GDPR are your consent and our legitimate interests in responding to business enquiries and protecting our service.

5. Who we share it with

We do not sell or rent your personal data. We share it only with trusted service providers acting as our processors, under appropriate data-processing agreements:

• Amazon Web Services (AWS): hosting and email delivery (SES) of enquiry notifications.
• Plausible Analytics: aggregate, cookieless website analytics (EU-hosted).

6. Data retention & residency

We retain enquiry data only for as long as necessary to respond to and follow up on your request, and to meet our legal obligations, after which it is deleted. Our infrastructure is operated within EU/UK data regions.

7. Your rights

Under the UK GDPR you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, email sales@fopsai.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. If you have any questions, contact us at sales@fopsai.com.